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Salesforce.com, Inc Learning Manager, Tableau in Salem, Oregon

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

Please note: This position is open to candidates in all areas of the United States; however, this individual will be required to work Pacific Standard Time hours 2-3 days each week to accommodate stakeholder meetings.

The Learning Manager is responsible for designing and managing a wide range of learning and development programs. The ideal candidate will leverage design thinking and Human Centered Design approaches to diagnose, discover, define, develop, and deliver solutions that effectively address sales leaders learning needs & performance gaps.

These programs will focus on the enablement of our sales teams and our sales leadership – from onboarding to continuous development. This role will help support the goals of the sales learning programs, by leveraging instructional methodologies: synchronous virtual learning, asynchronous eLearning, and blended learning. Success in this position requires the ability to think strategically and perform in a fast moving, ever-evolving sales business environment. In addition, this role will also work with the Learning & Development team to develop and align with overall curriculum strategies and deployment plans for our sales team. The Learning Manager must be passionate about education and understand how adults learn.

What you will be doing…

  • Design and develop programs to support leader reinforcement and coaching of key business initiatives

  • Lead diagnosis/needs assessment activities to uncover root causes behind performance deficits

  • Partner with appropriate teams and subject matter experts to understand learning outcomes and identify effective methods to achieve those learning outcomes.

  • Leveraging adult learning theory, design and develop effective and instructionally sound learning experiences and products using a range of learning methods (e.g. ILT, asynchronous, blended learning, etc.) and media (e.g. video, hands-on practice, workbooks, written, interactive).

  • Collaborate on agile work teams where design thinking is used to developing learning strategies built through diagnosis and discovery to development and delivery

  • Design and implement people-centric change management solutions that drive positive business outcomes

  • Be a mentor to Sales Enablement program managers, project trainers, and business partners on best practices in learning design and enablement solutions.

  • Constantly improve the design of learning experiences and products based on the latest research in learning and adult education. Continuously upgrade/refresh learning materials based on iterative delivery and retrospective and maintain source control for learning materials.

  • Leverage existing learning evaluation standards to measure program impact

  • Perform other emergent tasks that support the learning function at Tableau.

You have…

  • Strong skills in design learning around a broad range of subject matters.

  • Strong teaching and virtual facilitation skills.

  • Excellent interpersonal and communication skills with a demonstrated ability to interact frequently with a wide-range of stakeholders.

  • Strong ability to manage expectations and customer demands; demonstrated ability to work iteratively, inviting and managing continuous improvement in an agile development environment.

  • Ability to learn new technologies and concepts quickly as well as developing learning experiences that effectively build skills.

  • Exceptional collaboration skills and work well with people who have a diverse set of expertise and skills to deliver outstanding learning experiences in a rapidly dynamic environment.

  • Ability to easily transition from high-level strategic thinking to creative and detailed execution.

Who you are…

  • Educated. BS or MS in Organizational Development, Learning Design, Education, Engineering, HCD, UX or related discipline; or equivalent experience.

  • Experienced. 7+ years of adult learning and/or leadership development experience in a corporate environment, conducting needs analysis and familiarity with design thinking and agile learning development techniques.

  • Results Driven . Experience managing program ROI, metrics evaluation and reporting on program deliverables.

  • A True Team Player . Strong team player with track record of cross functional collaboration. Possess deep command of ability to build trust and relationships with a variety of stakeholders, leaders, and teammates.

  • Energy and Creativity . Ability to be agile and flexible when creating design best practice

  • Relentlessly High Standards. Strong organizational skills with the ability to manage expectations and customer demands.

  • Service Minded. Dedication to customer success.

  • Detail oriented. Handle details accurately and in a timely manner.

  • Honest. Uses good judgment and tact.

  • You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!

For Colorado-based roles: Minimum annual salary of $99,200. You may also be entitled to receive incentive compensation and benefits.

Tableau Software is an Equal Opportunity employer.

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Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

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