Salesforce.com, Inc Learning Manager, Tableau in Salem, Oregon
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Please note: This position is open to candidates in all areas of the United States; however, this individual will be required to work Pacific Standard Time hours 2-3 days each week to accommodate stakeholder meetings.
The Learning Manager is responsible for designing and managing a wide range of learning and development programs. The ideal candidate will leverage design thinking and Human Centered Design approaches to diagnose, discover, define, develop, and deliver solutions that effectively address sales leaders learning needs & performance gaps.
These programs will focus on the enablement of our sales teams and our sales leadership – from onboarding to continuous development. This role will help support the goals of the sales learning programs, by leveraging instructional methodologies: synchronous virtual learning, asynchronous eLearning, and blended learning. Success in this position requires the ability to think strategically and perform in a fast moving, ever-evolving sales business environment. In addition, this role will also work with the Learning & Development team to develop and align with overall curriculum strategies and deployment plans for our sales team. The Learning Manager must be passionate about education and understand how adults learn.
What you will be doing…
Design and develop programs to support leader reinforcement and coaching of key business initiatives
Lead diagnosis/needs assessment activities to uncover root causes behind performance deficits
Partner with appropriate teams and subject matter experts to understand learning outcomes and identify effective methods to achieve those learning outcomes.
Leveraging adult learning theory, design and develop effective and instructionally sound learning experiences and products using a range of learning methods (e.g. ILT, asynchronous, blended learning, etc.) and media (e.g. video, hands-on practice, workbooks, written, interactive).
Collaborate on agile work teams where design thinking is used to developing learning strategies built through diagnosis and discovery to development and delivery
Design and implement people-centric change management solutions that drive positive business outcomes
Be a mentor to Sales Enablement program managers, project trainers, and business partners on best practices in learning design and enablement solutions.
Constantly improve the design of learning experiences and products based on the latest research in learning and adult education. Continuously upgrade/refresh learning materials based on iterative delivery and retrospective and maintain source control for learning materials.
Leverage existing learning evaluation standards to measure program impact
Perform other emergent tasks that support the learning function at Tableau.
Strong skills in design learning around a broad range of subject matters.
Strong teaching and virtual facilitation skills.
Excellent interpersonal and communication skills with a demonstrated ability to interact frequently with a wide-range of stakeholders.
Strong ability to manage expectations and customer demands; demonstrated ability to work iteratively, inviting and managing continuous improvement in an agile development environment.
Ability to learn new technologies and concepts quickly as well as developing learning experiences that effectively build skills.
Exceptional collaboration skills and work well with people who have a diverse set of expertise and skills to deliver outstanding learning experiences in a rapidly dynamic environment.
Ability to easily transition from high-level strategic thinking to creative and detailed execution.
Who you are…
Educated. BS or MS in Organizational Development, Learning Design, Education, Engineering, HCD, UX or related discipline; or equivalent experience.
Experienced. 7+ years of adult learning and/or leadership development experience in a corporate environment, conducting needs analysis and familiarity with design thinking and agile learning development techniques.
Results Driven . Experience managing program ROI, metrics evaluation and reporting on program deliverables.
A True Team Player . Strong team player with track record of cross functional collaboration. Possess deep command of ability to build trust and relationships with a variety of stakeholders, leaders, and teammates.
Energy and Creativity . Ability to be agile and flexible when creating design best practice
Relentlessly High Standards. Strong organizational skills with the ability to manage expectations and customer demands.
Service Minded. Dedication to customer success.
Detail oriented. Handle details accurately and in a timely manner.
Honest. Uses good judgment and tact.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!
For Colorado-based roles: Minimum annual salary of $99,200. You may also be entitled to receive incentive compensation and benefits.
Tableau Software is an Equal Opportunity employer.
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs