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Salem Health Hospitals & Clinics Laboratory Manager - Regional Lab in Salem, Oregon

Salem Health Hospitals and Clinics are part of a network of state of the art medical facilities located within the heart of the Willamette Valley. At Salem Health, we pride ourselves on being a community centric, diverse organization that has been voted a top workplace by our employees for three years running.

We continually strive to provide innovative paths to learning and growth while maintaining an environment of strategic problem solving objectives through Lean driven principles. We understand that hardworking, conscientious and compassionate team members are one of our most valuable assets and we are always looking for outstanding people to join our team.

Your Role With Us:

The Laboratory team at Salem Health is currently seeking a dynamic leader for our Regional Lab!

Working as the Laboratory Manager you will be responsible for the implementation of the quality management program, including quality monitors, quality control, financial performance and supervision of daily operations for the assigned clinical laboratory departments. The position reports directly to the Laboratory Administrative Director.

Core Functions:

  • Manages laboratory operations to ensure the provision of comprehensive departmental services that accomplish the business objectives of the organization.

  • Works collaboratively with medical directors, administrative director and other subject matter experts to provide input into laboratory goals, long-range strategic operational planning, care and service design, budget planning, development of policy and procedures, and future department growth. Leads and is an active participant in system laboratory committees.

  • Implements the quality management program of the laboratory. Uses statistical reports and measurements to track and analyze department performance. Identifies trends and plans corrections to ensure quality and service objectives are met. Reviews, on regular basis overall performance of the assigned departments, including but not limited to, Quality Control, Quality Assurance, turnaround measurements, customer satisfaction measurements, employee satisfaction, and other benchmarks in support of business objectives.

  • Manages the department in a fiscally sound manner, including budgeting, supply control and resource management. Ensures that adequate equipment and supplies are available and maintains appropriate levels of inventory to provide department services.

  • Oversees the human resource management of the assigned departments, including the recruitment and retention of adequate staff. Conducts performance evaluations and participates in coaching and counseling opportunities. Ensures that professional development needs of staff are met/ Creates opportunities for staff to develop their skills and abilities.

  • Manages a competency assessment program that ensures appropriate training and orientation of new department employees. Ensures competency assessment for all testing personnel are performed and documented in accordance with accreditation guidelines. Assures that existing staff are trained on newly adopted procedures.

  • Maintains a focus on excellent customer service. Serves as an expert resource to laboratory clients and the organization. Represents department at meetings and on committees.

  • Understand and promote process improvement through the principles of lean management.

  • Ensures that all regulatory and accreditation standards, including CAP, Joint Commission, FDA, AABB and State of Oregon are met. Standards are consistently followed and monitored to ensure continued accreditation and licensure. Maintains up-to-date knowledge of standards and awareness of proposed changes.

Background/Expertise:

  • Bachelor's of Science degree in a chemical, physical or biological science or medical laboratory science from an accredited institution.

  • Minimum of five (5) years of clinical lab or related lab experience;

  • Minimum of three (3) years of increasing leadership and supervisory responsibilities in a laboratory or healthcare setting; Previous management training and/or leadership experience directly supervising a team is preferred.

  • Current Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification by ASCP, or equivalent certification required.

  • Knowledge of laboratory information systems and office computer software.

  • Excellent knowledge of applications of continuous improvement principles.

  • Must have demonstrated excellent team communication, coaching, facilitating, analytical and process analysis skills.

  • Excellent customer complaint resolution skills.

  • Ability to create a positive and learning environment

  • Knowledge and experience with creating and managing a departmental budget

  • Familiarity and experience with automated lab equipment such as Roche Module Pre-Analytic, EPIC and SunQuest systems is preferred.

We have many excellent opportunities available! To view all of our openings, please visit our career page at https://www.salemhealth.org/about/careers

As a leader in the local industry, Salem Health offers a generous total rewards package, an empowering culture, and a commitment to the development and growth of our in-house talent. Our work is grounded in respect for people and continuous improvement and we invite you to partner with us to further our mission.

Salem Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Requisition ID: 2020-6907

Street: 3300 State St

Maximum Salary (DOE): DOE

Shift (Please note: this field is external facing to candidates): Days

Work Schedule (Please note: this field is external facing to candidates): Monday - Friday, 8am to 4:30pm

Hours Each Week (Please note: this field is external facing to candidates): 40.00

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