State of Oregon Business Operations Specialist Intern in Salem, Oregon

Business Operations Specialist Intern



Business Operations Specialist Intern


$2,130.00 - $2,874.00 Monthly


Salem, OR

Job Type



Oregon Health Authority

Job Number



6/20/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions



Program: Health Systems Division – Business Operations

Internship Hours: 40 per week/Flexible on days and times

Duration: Flexible 3 month assignment between July 1, 2018 and September 31, 2018

Pay: Paid hourly or unpaid with the opportunity to earn school credits

Salary Range: $2,130 - $2,874 monthly

Location: 500 Summer Street NE, Salem, Oregon 97301

Are you a technical savvy professional with interest in learning more about Oregon's Medicaid and Behavioral Health programs? We have a great internship opportunity for you to join our innovative team as the Business Operations Specialist.

You will assist in documenting existing processes and help create a central repository of process documentation with a reliable tracking system that will capture and report on work being accomplished related to Medicaid and Behavioral Health processes. As the Business Operations Specialist intern you will create:

  • Time studies and flow charts,

  • Validation and documentation of work processes,

  • Identification and tracking of process improvement opportunities, and

  • Develop process metrics and reports

The Business Operations Specialist intern can expect to learn about the following subjects:

  • Medicaid and Behavioral Health programs

  • Process development and documentation

  • Continuous improvement and lean principles

  • Basic project management

  • Reporting, metrics, and basic statistical process control

    This is a full-time, internship that is classified and represented by a union.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.

Qualifications, Required & Requested Skills

To qualify for the position:

  • You must be enrolled in preferably Public Administration, Behavioral or Social Science, Finance, or Political Science program,

  • Must have experience developing Access Databases and Excel Worksheets,

  • Ability to prioritize workload, and

  • Ability to gather information from multiple sources and consolidate information into a database.

Additional Information

*To apply please submit the following.

  • Attach a cover letter that addresses the requested skills.

Caution: If you fail to follow these instructions, your application will be disqualified. Incomplete or late applications will not be considered.

Working Conditions:

Normal professional office environment. Heavy use of computers, phones, electronic devices, and other office equipment. May sit or stand for long periods at open cubicle desk. May experience moderate noise levels. Regularly encounters demanding time frames, frequent interruptions.


If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.


If you need assistance to participate in the application process, you are encouraged to call Diana Garibay at 503-753-7360 (voice) 8:00 a.m. to 4:30 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

For technical support, please call toll free 1-855-524-5627, for customer service assistance.


The Oregon Health Authority (OHA) includes most of the state's health care programs, including Public Health, Health Policy and Analytics, Health Systems Division, and Oregon State Hospital. Incorporating the state's health care programs within one agency gives the state greater purchasing and marketing power to begin tackling the issues of cost, quality, and access to care.

OHA strives to create inclusive environments that welcome and value the diversity of the people we serve. OHA fosters fairness, equity, and inclusion to create workplace environments where everyone is treated with respect and dignity regardless of race, color, religion, sex, disability, physical stature, age, national origin, sexual orientation, gender identity, marital status, political affiliation, and any other factor applicable by state or federal law.

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.