WorkSource Oregon Customer Account Advisor in REDMOND, Oregon
Be here now and earn a $2,600 bonus! Here's three easy steps to a "We're Better Together Bonus": 1. Work together with us 2. Provide awesome service to our customers 3. Earn an extra $2,600 OR MORE!* A career at Consumer Cellular means you are a part of something meaningful. You'll be surrounded by people you respect and be inspired to reach your professional and personal goals. You'll be on-site at our Redmond, OR contact center assisting our customers over the phone. Partial remote work is available! By working at Consumer Cellular, you will be part of a team that has helped people have affordable and reliable phone service for over 20 years. We're smaller, easy-going, and like it that way. We bet you will, too. Inside our doors, you'll find straight-up friendly people and jobs with growth potential. Our four locations support millions of customers ' and all from within the USA. Grow fast with Consumer Cellular. As a Customer Service Representative You Get to: Be the face of our company and handle incoming calls from our customers Work with a computer, headset, and a multitude of cell phones Translate techno-lingo into real world terms Change lives ' what would you do without your cell phone? Make people smile (a lot!) Work on a team that thinks timeliness and punctuality are pretty darn important Have a chance to give back to the community through company organized events You'll have some fun taking advantage of our ping pong table and shuffle board Hard work will be rewarded with bonuses, growth opportunities, and recognition Work with people that are just as passionate as you are about taking care of our customers Minimum Qualifications: 6+ months exceptional customer service experience High School Diploma or equivalent Ability to meet the expectations of our attendance policy Must have basic computer skills/typing ability Aptitude to quickly learn and navigate new technology systems and applications Have stable employment history with a track record of success Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone The ability to actively listen and communicate with our customers, like an expert Be able to multi-task and provide explanations in simple terms A basic understanding of cellular phones and cellular industry is preferred, but not necessary Benefit package: Affordable medical, dental, and vision coverage 401(k) match Employee wireless rate plan Paid time off (PTO) Flexible spending accounts (FSA) Employee rewards program Group life and AD& D benefits Education reimbursement Long-term disability Pre-employment background check, employment history verification and drug screen is required. Resumes may also be emailed to jobsRDM@consumercellular.com *Ask us for more details!