Veterans Affairs, Veterans Health Administration Social Worker Program Coordinator in Portland, Oregon

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The Health Care for Homeless Veteran (HCHV) Outreach Coordinator is responsible for providing Veteran outreach through walk-in clinics and at multiple community sites of care throughout the VAPORHCS catchment area. The HCHV Outreach Coordinator is responsible for coordinating and attending Homeless Program Outreach events throughout the year.

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Work requires coordination with multiple departments within VAPORHCS, community partners, and also with staff at the national VA homeless office in charge of Outreach, Stand Downs, DOD surplus and Specific Purpose funding requests for Stand Downs. The HCHV Outreach Coordinator will develop a regular outreach schedule so Veterans and community partners have predictable access to VA homeless outreach services in rural areas where Veterans have a difficult time accessing services. The HCHV Outreach Coordinator will have primary responsibility for tracking unsheltered Homeless Veterans and will work with homeless program staff and local communities to ensure coordinated access and will manage homeless Veteran registry work for VA Portland Health Care System. Duties will include walk-in clinic assessments, homeless hotline, homeless consults, and ongoing case management for unsheltered Veterans.

The HCHV Outreach Coordinator is responsible for completing reports outlining unsheltered Veterans and tracking outreach events. This will include action items and strategic planning to ensure the VAPORHCS Homeless Program is reaching out to our most vulnerable and chronically homeless Veterans who struggle with accessing regular medical center clinics. Incumbent will be required to drive a government vehicle, including a large outreach van, and will need to pass medical clearance to transport Veterans in government vehicles.

The HCHV Outreach Coordinator is responsible for ensuring VAPORHCS is compliant with all relevant VHA handbooks and directives related to the population served and monitors medical center performance related to the population served.

Work Schedule: Monday-Friday 8:00 a.m. - 4:30 p.m., Weekend Coverage may be required for Stand Downs or patient needs. Fi*nancial Disclosure Report:* Not required Virtual: This is NOT a virtual position.

3 vacancies in these locations:

Portland, Oregon (1 position at the CRRC for Multnomah County outreach) Vancouver, Washington (2 positions located in Vancouver for rural outreach)

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

0185 Social Work

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  • Requirements


Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Ability to drive various government vehicles (vans, cars) with valid U.S. driver license.

Basic Requirements: * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. * Education - Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Grade Determinations, GS-12: * Licensure- Licensed or certified by a state at the advancedpractice level. * Experience- Experience must demonstrate possession of advanced practice skills and judgment. At least two years should be in an area of specialized social work practice. May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

In addition, the candidate must demonstrate the professional KSAs in the paragraph below.

Demonstrated Knowledge, Skills, and Abilities:

  1. In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures, and/or practice guidelines for the program.

  2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.

  3. Ability to supervise multidisciplinary staff assigned to the program.

  4. Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).

  5. Ability to provide training, orientation, consultation and guidance within clinical specialization of practice.

Assignment Information:

Program coordinators at the GS-12 grade are administratively responsible for a clinical program providing treatment to patients in a major specialty, such as Spinal Cord Injury (SCI) coordinators, Visual Impairment Services Team (VIST) coordinators, Homeless Veterans Program (HVP) coordinators, Community Nursing Home Program (CNHP) coordinators. They may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. They manage the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget.

Reference: VA Handbook 5005/50 Part II Appendix G39

The full performance level of this vacancy is GS-12. You may need to be boarded at that grade if not already a GS-12 Social Worker.

Physical Requirements: * The employee is expected to spend 75% of their work time out in the field doing community based work. This work includes providing Veterans transportation, utilizing government vehicles, in support of treatment plan goals for employment and housing stability. CRS employees share a small fleet of vehicles and vehicle assignments are made ensuring that entire fleet of vehicles is fully utilized each month. Employees must be able to get in and out of large and small vehicles and must be able to spend several hours per day driving, sometimes in heavy traffic. These positions serve the entire VA Portland health care system catchment area and distances driven can be long. * All positions in CRS are in shared office space and employees may be exposed to the smell of soap, perfume, or food smells from fellow employees. There may be exposure to overhead light. Employees will be exposed to conversation of fellow workers on phone or talking to others in person. * When doing work in the field, and doing home visits, CRS employees may be exposed to unpleasant smells, the smell of soap, perfume, food, smells of cigarette use, unclean home environments, or pet dander. * All clinical care provided to Veterans is entered in the electronic medical record. Employees must be able to document work in required data bases and in the electronic medical record within required time frames. * Employees in CRS will be going to community settings, work sites, shelters, homes of Veterans. Some locations may have stairs and not elevators. * Employees in CRS must be able to complete assessments and treatment plans with Veterans and this requires ability to hear regular conversations and ability to communicate verbally and in writing. * Light carrying (under 15 lbs); walking/standing (1-2 hrs per day); working with psychiatric patients with behavioral problems and/or with substance use disorders; mental and emotional stability required.

Preferred Experience: Community-based mental health setting. Experience working with chronically homeless.


IMPORTANT:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Note:Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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Background checks and security clearance
Security clearance


Drug test required


  • Required Documents


Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • 10-2850 & Advanced SW License
  • Resume
  • SF-50

VA Form 10-2850c Application for Associated Health Occupations can be found at:;=&Action;=Search. (REQUIRED of ALL applicants. Form must be recent and completely filled out.) PLEASE LIST YOUR ADVANCED SOCIAL WORK LICENSE where license information is indicated. PLEASE LIST THE YEAR you earned your MSW degree and the city/state of the institution.

SF50 (REQUIRED) - As this is only open to current, permanent VA employees, you MUST submit a RECENT SF50.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application.

  • Cover Letter
  • OF-306
  • 10-2850 & Advanced SW License
  • Resume
  • SF-50
  • Transcript
If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/30/2018 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information
Roxanne Stilwell

503-220-8262 X58491



VA Portland Health Care System 3710 Southwest US Veterans Hospital Road Portland, OR 97239 US

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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 10/10/2018 to 10/30/2018

Service: Excepted

Pay scale & grade: GS 12

Salary: $77,929 to $101,308 per year

Appointment type: Permanent

Work schedule: Full-Time