The Salvation Army Shelter Worker in Portland, Oregon

Requisition Number

10002 071318 CN2SRTC2-RTC II Teen Parenting

Post Date



Shelter Worker

Posted Salary







Location: White Shield

Department: White Shield

Position Title: Residential Treatment Counselor II-Teen Parenting

Status: Non-exempt, FT (40 hours)

Experience: Working with adolescents, preferably within the context of residential or foster care settings.

Requirements: Valid Driver’s License

CPR/First Aid Certification


Please upload resume and complete the job application provided. Incomplete applications will not be considered.

Please note: Resume and completed application are required to complete process. A job application is not considered complete unless the resume is provided and the application is dated and signed by the applicant. Incomplete job applications cannot be accepted.

To apply in person, go to The Salvation Army DHQ 8495 SE Monterey Ave. Happy Valley, OR 97086. Please bring cover letter, resume and complete the application provided to you. Incomplete applications will not be considered.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 503-794-3206 or email Ms. Gende will

coordinate your accommodation request with personnel at the local address specified in paragraph two above.

If you have questions about this position, please contact Lexie Cook at or call 503-731-3962 This is the sole point of contact for questions about this position.

An Equal Opportunity/Affirmative Action Employer-

EOE of Females/Minorities/Vets/Disability

Benefits offered

• Posted Wage: $14.00 per hour

• Medical/Dental Benefits

• Life Insurance

• Ability to purchase other insurance plans

• Retirement

• Paid Holiday Leave

• Paid Sick Leave

• Paid Vacation Leave

Job Requisition Number: 10002 071318 CN2SRTC2-RTC 2 Teen Parenting


Mission Statement for White Shield Center

Empowering adolescent girls to lead healthy and productive lives in their families and communities

Department: White Shield Center (WSC) – Parenting

Position Title: Residential Treatment Counselor 2

FLSA Status: FT/Hourly – 40 hours/week

Supervisors: Program Manager

General Description and Purpose of Position

The purpose of the Residential Treatment Counselor (RTC) 2 position is to provide safe and therapeutic supervision, structure and skill development opportunities for resident girls/young women in the Teen Parenting unit. This role facilitates quality, goal-directed

therapeutic engagement in the program while fostering self-determination for each girl/young woman using a holistic, multi-cultural and strengths perspective. The RTC 2 may be assigned as a shift lead and be involved in training/orienting newer RTCs and On-call

RTCs. In the Teen Parenting unit, the RTC 2 is expected to facilitate weekly individual and group skill development for the girls/young women residing in the Parenting unit, with an emphasis on parenting support, early childhood education and access to community



Education: High School or GED required

Preferred: BA/BS in social services field (i.e. psychology, sociology, education), AA degree or two years of college in social services study with equivalent experience.

Experience: Experience working with adolescents, preferably within the context of residential or foster care settings.


Good verbal and written English communications skills

Ability to implement services in a culturally-responsive and trauma-informed manner

Knowledge of best practices in gender-specific services, especially females

Understanding of human development, particularly adolescence

Ability to work independently and as a productive team member


Flexibility and adaptability

Critical thinking skills

Compassion and patience

Minimum: Physical ability to perform job responsibilities

Valid Driver’s License

Must pass a background check

CPR/First Aid Certified

Essential Responsibilities/Duties:

  1. General

a. Adhere to work schedule established with program manager, including, attendance at meetings, adhering to “awake” protocols, and following “Staff Shift Coverage & Call Out” protocol.

b. Follow Salvation Army policies and standard operating procedures as outlined in Employee Handbook.

c. Follow all policies, standard operating procedures and protocols specific to WSC programs.

d. Complete training requirements in accordance with The Salvation Army policies, WSC standard operating procedures and administrative rules governing WSC programs.

  1. Direct care related activities

a. Ensure residents’ safety, well-being, and security needs are met in areas of physical, emotional and mental health in accordance with policies and standard operating procedures.

b. Model, coach and counsel residents regarding daily living tasks and upkeep of residences.

c. Provide adequate supervision for residents, including room checks in accordance with policies and standard operating procedures.

d. Provide support and encouragement for pregnant residents to address prenatal care needs and for young moms in all stages of parenting their infants and toddlers through individual and group skill development modalities. Coordinate access to WIC and TANF

benefits where appropriate.

e. Administer medications to residents as directed by medical professionals and document in accordance with policies and standard operating procedures and administrative rules.

f. Assist with creating/implementing structure that enhances skill acquisition aligned with youth development model and residents individualized plans through 1:1 interventions, group facilitation, academics support, recreational and community-based activities

in accordance with Behavior Rehabilitation Services (BRS) administrative rules.

g. Manage crisis situations as they arise, using non-violent crisis intervention (NCI) techniques and protocol.

h. Transport residents as needed, using Decision Driving road safety techniques and in accordance with WSC standard operating procedures and protocols.

i. Provide adequate awareness and supervision of residents’ on-campus and off-campus visits and ensure all program rules and protocols are followed.

j. Monitor progress, provide support and encouragement to assigned “primary” resident(s) and regularly communicate with case manager and program manager regarding her status.

k. Facilitate/co-facilitate a minimum of one weekly skill development group on the unit.

  1. Indirect care related activities

a. Ensure documentation is completed daily in accordance with policies and standard operating procedures (BRS logging, incident reports, medication logs, shift notes, etc.).

b. Lead assigned shift(s) and ensure shift checklist is completed and submitted to Program Manager at the end of each assigned shift.

c. Ensure all communication with internal and external sources (WSC staff, school staff, partner agencies, case workers, parole/probation officers, residents’ family members, police, etc.) follows confidentiality policies and protocols and is executed with


d. Utilize a teamwork approach to creating/implementing daily schedule, supervision of residents, crisis intervention, etc.

e. Train/orient new RTCs and On-call RTCs to the structure and responsibilities of the RTC role during shadow shifts and as requested by program manager.

Working Conditions

 Must be able to operate a motor vehicle in a safe and reliable manner. This position may require driving to meetings in the local community, conferences across the State of Oregon, or for community outreach efforts on behalf of service recipients and the


 Employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl, reach or sit for long periods. The employee must be able to regularly lift or move up to 20 pounds, frequently lift or move up to 35 pounds and occasionally lift or

move up to 70 pounds.

 Specific vision abilities required by this job include close, distance, color, ability to adjust focus and depth perception.

 Ability to manage multiple projects with deadlines.

 Employee will work with technology equipment such as computers, copiers, faxes, projectors, and multi-line phones.

 Employee may work with population that demonstrates unpredictable, impulsive and sometimes aggressive behavior.

 Must practice Universal Precautions as employee may come into contact with blood, urine, feces, or other bodily fluids.


The Salvation Army has a dress code; specific requirements will be shared with you at the time of employment.

The Salvation Army’s facilities and vehicles are a smoke and drug free work environment for all employees and volunteers.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements

of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

In any position with The Salvation Army, it is impossible to predict the entirety of requests and assignments that can and will be made of an employee, and is the case with this position. Flexibility and cooperation are critical, as is communication when determining

potential assignments that are within the scope of the agency’s work and for the successful operation of Salvation Army White Shield Center’s services.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP


  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access

to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure

is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41

CFR 60-1.35(c)

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