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Cascadia Behavioral Healthcare Safety Specialist (Security) in Portland, Oregon

Cascadia Behavioral Healthcare, one of the largest community behavioral health providers in the state of Oregon, delivers whole health care -- integrated mental health and addiction services, primary care and housing -- to support our communities. Our approach is recovery-oriented and trauma-informed. Cascadia hires innovative, compassionate and dedicated staff who are aligned with trauma-informed care and who are committed to working effectively with diverse community populations, and who are expected to strengthen such capacity if hired.

This position is located at Plaza Clinic. the schedule is Mon-Fri swing shift.

Under General supervision, the Safety Specialist is responsible for all aspects of staff and client safety at Cascadia's Plaza site, while supporting a trauma-informed care environment. With the high prevalence of trauma among individuals receiving mental health services, it is required the Safety Specialist understand the effects of trauma on health, coping, and other aspects of the lives of those we serve. The Safety Specialist is also responsible for the security of all Cascadia property, vehicles, and real estate at the Plaza site.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

  • Assist staff and clients with any reasonable request for assistance.

  • Attend to any clients in Plaza who are engaging in any disruptive or undesirable behavior.

  • Perform regular safety checks of Plaza clients and staff.

  • Perform periodic safety checks of the entire interior, outside perimeter and premises of Plaza.

  • Write clear, concise, complete and timely required reports.

  • Facilitate all building evacuations and control during fire alarms or other emergency situations requiring building evacuation.

  • Directly assist with any emergency response to Plaza by the police bureau and/or the fire department.

  • Act as a first responder for any medical emergencies on Plaza premises.

  • Perform all safety actions in accordance with the safety directives and policies of the Safety Supervisor.

  • Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.

  • Develop and use verbal skills as a primary means of crisis intervention with clients.

  • Use non-violent physical intervention techniques with clients as a last resort for crisis intervention.

  • During evening shift hours, escort all clinicians to their vehicles when they have finished their shift and are leaving for the day.

  • Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff.

  • Demonstrate responsibility for safety of clients, staff and property; is familiar with fire regulations and evacuation procedures.

  • Adhere to mandatory abuse reporting laws and HIPAA requirements.

  • Escort persons off of Plaza property who are not involved in treatment services.

  • Ensure appropriate disposition and/or reporting of illegal activity on Plaza premises.

  • Access emergency maintenance needs and notifies maintenance as required.

  • Ensure removal of large trash items left on Plaza premises.

  • Respond to neighborhood calls indicating Cascadia clients being disruptive in the immediate area surrounding Plaza premises.

  • Report to the Safety Supervisor any vehicles parked in the Plaza parking lot that is not client/staff related.

  • Ensure that clients excused from Plaza premises by clinical staff are safely escorted off property.

  • Routinely review the Safety Day Orders notebook for new safety directives and policy.

  • Report all graffiti to Plaza premises to the Safety Supervisor.

  • Ensure no persons "camp" in the trash bin enclosure.

  • Monitor the trash bin enclosure to prevent neighborhood residents using the bins.

  • Call 911 when staff and the Safety Specialist concur that police assistance is required.

  • Assist any person exhibiting behaviors that are causing a disturbance in the immediate proximity of Plaza.

  • Communicate with previous shift to allow information sharing across shifts.

  • Enter all significant occurrences during the shift in the safety logbook.

  • Function as the backup support for the walk-in receptionist when the receptionist is not available.

  • Assist front desk personnel by answering/forwarding clinic phone calls.

  • Assist front desk personnel by retrieving chart files from the chart room and by delivering chart files to walk-in clinicians.

  • Assists clients with walk-in clinic paperwork as needed.

  • Assist clients in wheel chairs or with other disabilities to Plaza rooms/locations as needed.

  • On call Safety Specialist must have the ability to work a flexible work schedule and be available to cover a minimum of 4 shifts a month.

Secondary Responsibilities:

  • Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities when required.

  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.

  • Perform other duties as assigned.

This position is represented by a labor union.


The job incumbent is required to be certified by the State of Oregon Department of Public Safety Standards and Training, (DPSST), as an Unarmed Security Professional. The Safety Specialist will not perform safety/security duties without first having completed DPSST Unarmed Security Professional training and certification.

The Safety Specialist must maintain current DPSST Security Professional certification to retain employment in this position.


Previous experience in safety/security and familiarity with behavioral and mental health environment is preferred

Specialized Knowledge, Skills and Abilities:

  • Knowledge of behavioral and/or mental health

  • Strong written and verbal communication skills


Ability to perform CPR, First Aid, and properly use AED equipment. CPR/ First Aid certifications are required and must remain current.

  • Regular sitting, Standing, walking, and Keyboarding

  • Occasionally stooping, lifting 20 to 50 lbs, climbing (stairs), crouching, reaching, and running

  • Constant visual and auditory

Cascadia is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, sex, sexual orientation, gender identity, religion, national origin or age.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled