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Oracle SaaS Cloud Site Reliability Engineer in Portland, Oregon

Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.

As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Oracle’s SaaS Engineering organization are expanding our N. AMER team supporting a customer-sited Software-as-a-Service Cloud technology (SaaS@customer) which enables our customers to leverage the Oracle SaaS Cloud applications suite from their site by utilizing our hardware in their data center. Our mission is to provide the customer with best in class compute, storage, networking, database, security and support both onsite and remotely.

Oracle Cloud Operations are looking self-motivated individual contributors and dynamic team players capable of working as part of our global team.

  • Degree level education in one of the following disciplines: Computer Science / Management Information Systems/Science / Engineering / Mathematics / Physics / Chemistry

  • Be able to demonstrate relevant Industry experience of at least 5 years.

  • Excellent System Admin skills in Linux/Unix including commands and shell scripting. OEL/Redhat preferred.

  • Strong analytical/troubleshooting skills supporting the OS, Storage and Hardware for Applications platforms and Database

  • Some NAS and/or SAN Storage administration experience

  • Exceptional understanding of fundamental Network concepts (e.g. Routing, DNS, Firewalls)

  • Excellent oral and written communication skills

  • The ability to work both independently and with members of a global team without close supervision

  • A minimum of 3 years experience and advanced skills in several of the areas listed below:

As the Oracle SaaS Infrastructure Operations engineer, you will be providing the first line of site based system support that includes Hardware, System software and Networking to customers and Field personnel based at the customer premises.

You are able to work autonomously with attention to all details involved and following standard operating procedures and agreed time frames to execute. Expected to continually improve current processes, and introduce automation with the aim towards simplification and maximising service up-time.

Act as technical liaison for our technical teams. champion standardization, innovate to simplify, increase efficiency while driving down cost. Ensure that the team are delivering quality services and that all SLAs are being met. You will need to understand all aspects of the equipment you support and provide a professional and customer focused service.

Role is based in the USA, candidatemusthold aUS Green Cardto be able to support some US customers.

The role also involves participation in Out of Hours support/ Pager to respond to critical issues.

Candidates should have:

  1. Networking & Switches (Cisco/Juniper (DNS, TCP/IP)

  2. Core OS Services: SSH, SFTP, NFS, NDS, DHCP, LDAP,

  3. Scripting in Python or bash

  4. Proficient managing Virtualisation technology, Xen preferred

  5. Supporting X86 based technology including fundamental hardware triage skills.Understanding Monitoring and diagnostics to maintain equipment health and reacting appropriately

  6. Using Change Control tools to manage the site-service workflow

  7. Exposure to Exadata or RAC desirable

  8. Key filesystem concepts – Ext, NFS, HW RAID and SCSI

  9. Experience of performance monitoring and capacity management

10.Data Center familiarity desirable

11.Essential awareness of operations in a secure environment

12.Backup/Restore operations

Job: *Information Technology

Organization: *Oracle

Title: SaaS Cloud Site Reliability Engineer

Location: United States

Requisition ID: 20000TM3