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Oregon Health & Science University PAS Resource Specialist in Portland, Oregon

The Department of Urology at OHSU is committed to providing the highest quality, state-of-the-art care for adult urology patients. This position is located in the Adult Urology clinic in CHH on the South Waterfront.

This position is an integral part of the Department of Urology, supporting the department objectives of clinical care, quality assurance, education and research. The PAS Resource Specialist is responsible for access management of new patients, processing incoming referrals both internal and external, performing all managed care duties to ensure successful reimbursements for services, and scheduling patients for clinics, doing so to the highest level of customer service excellence standards.

  • One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and obtaining managed care authorizations

  • Thorough knowledge of PAS policies and procedures

  • Demonstrated advanced PAS user skills as well as extensive knowledge of integrated care

  • Proficient with managed care functions including eligibility issues, authorizations, referrals and TOS payments/collections

  • Demonstrated exemplary written and verbal customer service and communication skills, including effectiveness in customer confrontational interactions

  • Basic computer skills including word processing, Windows applications, on-line scheduling and a preference for database skills

  • Ability to work independently with little direct supervision

  • Demonstrable record of reliable attendance, punctuality and proven successful performance at past and present employers

  • Bachelor's degree

  • Two years experience in a high-volume medical office

  • Experience in a Urology service

  • OHSU PAS experience

  • EPIC experience

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or

Recruitment ID: 2020-6854

External Company URL: dturner

Post End Date: 2/11/2021

Job Type: AFSCME union represented

Posting Pay: $21.27 - $25.02

Posting FTE: 1.00

Posting Schedule: Monday - Friday

Posting Hours: During office hours 730AM-500PM

HR Mission: School of Medicine

Drug Testable: No