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Legacy Health Intake Specialist Unity Center in Portland, Oregon

We continue our commitment to raise the bar on the quality of behavioral health care provided to those in our community who suffer from mental illness. Finding the best people to join our team is crucial in meeting our goals. If you thrive in a team environment and you want to contribute to the safe and efficient flow of patients, join us as we build an integrated, qualified team dedicated to behavioral health.

In collaboration with Unity Center leadership, we’ll rely on you to respond to inquiry and referral calls, provide coordination of admissions and ensure accuracy of intake records. Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others.

Receives and coordinates all inquiry and hospital-based referrals for Unity Center for Behavioral Health. Coordinates and helps prioritize admission to Unity Center programs (PES, Adult Inpatient and Child and Adolescent Inpatient). Maintains on-going communication with Unity Center unit leadership and house supervisor regarding bed availability, bed placement, and service capacities. Maintains accurate records of referral and admission documentation. Performs health plan eligibility, benefits, initial authorization, and concurrent insurance reviews. Facilitates the care coordination that moves patients across levels of care including: placing referrals to community providers, scheduling follow up care, arranging transportation, ensuring primary care follow up is in place, and delivery of the Second Important Medicare Message (IMM) to appropriate patients.

Education:

BSN or BS/BA in a Behavioral Science field or equivalent experience, required.

Experience:

Minimum of three years experience in a psychiatric setting. Preferred experience working with adolescent, adult, and geriatric populations, and intake or triage experience.

Skills:

Demonstrated computer skills including word processing and database.

Demonstrated professional behavior and relationships with ability to maintain confidentiality within the work setting.

Ability to foster high morale among staff.

Knowledge of crisis assessment/intervention; medical necessity, insurance verification.

Communicates professionalism by appearance, verbal communication skills, actions and self-development.

Exercises judgment and discretion.

Keyboard skills and ability to navigate electronic health systems applicable to job functions.

LEGACY’S VALUES IN ACTION:

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vet/Disabled

Posting Title: Intake Specialist Unity Center

Job Req #: 21-15786

Name: Care Management

Avg Hours Per Week: 32

FTE for each opening (not total FTE across all openings for multiple openings). If less than 1.0 please enter leading 0 before the decimal, e.g. 0.2: 0.80

Job_Commensurate with Experience: USD $24.61/Hr. - USD $35.19/Hr.

FLSA Status: Non-Exempt

Union: Non-union

Work Days: Mon-Fri, no weekends

Shift Start Time (HH:MM AM or PM): 0930am

Shift End Time (HH:MM AM or PM): 0600pm

External Company Name: Legacy Health

External Company URL: https://www.legacyhealth.org/

Street: 1225 NE 2nd Ave

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