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Oregon Health & Science University Clinical Trials Coordinator (Research Assistant 2) in Portland, Oregon

The purpose of this position is to be a study coordinator for OCT clinical research studies of the Center for Ophthalmic Optics and Lasers Lab. The study coordinator will work under the guidance of section Clinical Research Coordinators to help maintain study recruitment and follow-up within the study protocols. This position requires rotating through various clinics, such as Retina, Cornea, Glaucoma, and Comprehensive Ophthalmology, as required by study recruitment efforts.

Ability to perform ophthalmic screening/testing evaluations on patients for the principal investigators. Screening tests will include but are not limited to Snellen & ETDRS vision, applanation tonometry, manifest & ETDRS refraction, visual fields, OCT scans, HRT scans, corneal topography, axial length measurements, and ultrasound pachymetry.

Ability to coordinate and maintain research patient recruitment and cooperation in the studies, obtain informed consent and ensure appropriate scheduling in compliance with the study protocols. Careful and accurate recording of data onto case report forms, uploading of data to the central database/reading centers, and maintaining study binders.

Willingness to learn regulatory guidelines, record-keeping and other procedures relevant to human subjects studies, including Institutional Review Board (IRB) submissions and oversight. Successful applicants must be willing to maintain/obtain CPR certification.

Participate in continuing education courses and activities. Have knowledge of and be able to practice JCAHO clinical guidelines. Demonstrate competence in all required skills during skills evaluations.

Provides high quality customer service to patients, OHSU faculty, referring providers (including PCP’s and their office staff), co-workers, and other OHSU staff. Sets an example in training new employees. Maintains a high standard of patient-interaction skills and is exemplary in addressing patient complaints when necessary.

Bachelors Degree (4 yr) with major courses in field of research/No Experience.

Must be able to perform ophthalmic tests and exams as specified above. Excellent communication and organizational skills. Professional demeanor. Proficiency with computer applications such as Microsoft Windows, Office, Word, Excel, Power Point and related computer applications. Proficiency in University Network computer applications using A2k, LCR, Order Entry and SMS applications. Basic computer keyboard skills include typing of at least 30-45 WPM. Must complete required Epic training for Ophthalmic Technicians. Upon completion of Epic training for Ophthalmic Technicians, must be able to accurately abstract from existing paper charts, and accurately enter patient history and data into Epic, and must have/maintain working knowledge and use of Epic system as required for Ophthalmic Technicians. Must complete Basic Cadence (scheduling system) training. Required completion of Advanced Cadence training or Earl (referral) training is division specific.

Strong relationship building skills with patients, health plans, providers, staff, management. Exceptional customer service skills - both in person and on the phone. Exceptional interpersonal skills and professional demeanor. Patient advocacy skills - evaluate patient concerns for timely resolution. Sensitivity to patient needs. Demonstrated evidence of strong written and verbal communication skills. Ability to manage competing priorities and excellent organizational skills. Ability to meet deadlines and urgent patient and system needs. Ability to work independently; willingness to serve as a positive and professional role model. Must have demonstrated record of reliable attendance, punctuality and proven successful performance in past and present.

COT certification within first year of employment. BLS certification through American Heart Association (AHA), provider level. Initial certification is the responsibility of the employee. Renewal certification classes/cost provided by OHSU if job required.

Completion of an accredited training program such as Ophthalmic Technician Program, Ophthalmic Medical Personnel Training Program, Eye Care Assistant Program, Ophthalmic Assistant Program, Ophthalmic Clinical Assistant Program, Ophthalmic Medical Assistant Program, Ophthalmic Medical Technology; OR

AA in Ophthalmic Technology from an accredited school; OR

Current certification as a certified ophthalmic technician (COA) or higher; OR

BA/BS or in Health Care, Science or Research related field AND 1 year of clinical/lab experience conducting preliminary screening/vision testing to include specialized tests and visual fields.

Two years experience in and knowledge of various aspects of clinical trials. Proven skills in interacting with patients in a study environment.

2 years of clinical/lab experience conducting preliminary screening/vision testing to include specialized tests and visual fields.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or

Recruitment ID: 2020-5509

External Company URL: dturner

Street: Marquam Hill

Posting Department: Casey Eye Institute, Department of Ophthalmology

Posting Pay: $23.23-$27.33/hour, depending upon experience

Posting FTE: 1.00

Posting Schedule: Monday through Friday

Posting Hours: To be determined by manager

HR Mission: School of Medicine

Drug Testable: Yes