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Oregon Health & Science University Breast Imaging Supervisor at OHSU’s Knight Cancer Institute in Portland, Oregon

The Breast Imaging Services Supervisor coordinates daily workflow as part of an integrated breast center model of care and service partnered with Knight Cancer Institute. Breast Imaging services include Mammography, Breast Ultrasound, Breast MRI and invasive breast procedures. The Breast Imaging Supervisor serves as the technical expert and point person for daily operations, which includes direct oversight of Mammography, Ultrasound, and Support Services associated with Breast Imaging. Reports to Assistant Director, Diagnostic Imaging Services, works directly with Women’s Imaging Section Chief physician, Modality Supervisors, Imaging Nurse Manager and Support Services Manager in planning service, staffing and technology.

This leadership role will maintain knowledge of all Breast Imaging procedures and exams in order to provide assistance throughout the patient care continuum. Provide daily leadership and supervision within the breast center and maintain oversight and responsibility for each location where breast imaging is performed including CHH2, KPV and Scappoose. Partners with the Breast Nurse Navigators, Medical support staff, PAS, Physicians, Floor and Clinic Nurses, KCI, Breast Clinic, Surgical Oncology, and other disciplines to assure quality patient/family centered care in a safe and efficient manner. This includes maintaining a constant state of readiness and compliance with MQSA, ACR, and all regulatory guidelines. The leadership role will also include knowledge of and maintaining workflows for Breast imaging research protocols. This would include interfacing with research coordinators from Knight Cancer Institute, radiologists and staff.

Daily Department Operations Management - Includes, but is not limited to:

  • Direct daily supervision of approximately 15 FTE’s including Mammography Technologists, Breast RN Navigators, PAS/Support Services, Ultrasound Technologists, and Medical Assistants.

  • Provide daily oversight and participate in the daily operation and planning of the following equipment:

  • 2 Mamms units at CHH2, 1 Mamms unit in UHS, 1 Mamms unit at SCP, 2 US units at CHH2, Specimen imager and biopsy units.

  • Staff scheduling, workflow oversight and enhancement, rounding, and meeting participation.

  • Conducting or co-facilitating staff meetings

  • Participate in department planning and operation meetings

  • Coordinating coverage for vacations, appointments, and any other outages during on duty and off duty hours;

  • Ensure compliance with hospital and university regulatory and safety requirements

  • Continuously supervise all Breast Imaging areas, functions and workflow. Provide workflow analysis and changes as needed or required to meet service and budget expectations, improved safety for patients and staff.

  • Analyze budget and productivity metrics and provide detail of department performance. Responsible for performance improvement, patient experience and all regulatory requirements for Mammography and with other modalities as required.

  • Foster the OHSU Lean principles of OPEX with participation of daily department and appropriate inter-department huddles to ensure continuous improvement of daily work.

  • Develop new standard operating procedures and department specific policy and procedures.

  • Develop clinic relationships and engage team members. Evaluate, develop and improve service standards and related metrics to ensure patient and provider satisfaction. Develop lead technologist roles to assist Mammography in meeting goals/objectives.

  • Maintains expert knowledge of department procedures in order to provide assistance throughout the patient care continuum. Provides strong partnership support with all department faculty, resident, RN, technologists and support staff.

  • Performs other supervisory related duties as assigned.

Perform and provide HR Management functions including:

  • Staff engagement, development and assessment of training needs

  • Responsible for understanding and execution of AFSCME and ONA Collective

  • Bargaining Unit Contract to ensure department support and compliance.

  • Assess and plan staff training and education needs of staff. Determine appropriate resources to meet those needs.

  • Coaching, counseling and conflict resolution. Lead and participate in corrective action related to work performance concerns as appropriate; Work with the Assistant Director and HR in response participation in investigational meetings and/or grievance process.

  • Develop and provide employee evaluations. Develop and complete competency assessment and provide annual review and edits to standard work. Ensure completing of employee annual requirements.

  • Perform effective verbal and written communication.

  • Ensure compliance with staff credentials including licensure, registration and mandatory education.

Provide effective department level leadership.

  • Lead the team by example with professionalism in communication skills, personal appearance, and conduct that exudes confidence and respect for staff and all team members/colleagues.

  • Develop, review/revise department specific policies, procedures, and goals.

  • Ensure compliance with State, Federal and all related regulatory requirements.

  • Including but not limited to DNV, MQSA, QA/QC standards, ACR, ARRT and OBMI.

  • Conduct regular staff meetings and participate in department level senior management team meetings and related functions.

  • Accountable for leadership and support of hospital and department mission, vision and values.

Customer Service/ Quality Management – Includes but not limited to:

  • Leading and supporting the department Patient Experience plan/standards, monitoring, and sharing results and trends with staff

  • Develop and participate in development of department quality indicators to ensure quality and minimize safety concerns.

  • Lead or co-lead department level committee inclusive of but not limited to

  • STEP, Patient Experience, Adhoc planning or focus group, etc.

Project Management – Includes but not limited to

  • Participation, support and completion of projects as assigned by the Department

  • Leadership.

  • Participation on collaborative team in support of project development; project time lines; phase implementation and follow up

  • Development of department specific Policy/procedure through MCN

  • Graduate of an accredited diagnostic radiography program that meets current qualifications for the American Registry of Radiologic Technologists (ARRT-R) registry/board examination and/or

  • Approved Diagnostic Medical Sonography (ARDMS) program and/or

  • For Registered Nurses: BSN

  • Two years of demonstrated supervisory/Lead Tech experience

  • Two years of professional experience working in Breast Imaging

  • Certifications:

  • Valid, OHSU-approved Basic Life Support CPR card

  • ARRT certified in Mammography and/or

  • ARDMS and/or

  • Oregon Registered Nurse license

  • Must have the ability to make independent decisions regarding patient care the completeness and appropriateness of exams ordered. Must demonstrate good judgement.

  • Full-time position, with flexible work schedule and extended hours as required. This position works in a busy environment with many interruptions, multiple demands and people interactions. It requires being exposed to noise, radiation, and human tissue/fluids. Must be able to be an On-Call Administrator on Duty rotation after hours and weekends approximately 6 -7 weeks per year. Must be able to travel between all off- site locations

  • Ability to speak clearly, demonstrate patience and understanding of patients' needs. Must be able to deal with competing needs and priorities of patients and internal customers. Use of personal computers, smart phones

  • I-Pad, Vocera or associated communication devices. Must be able to move around work area continually, lift up to 30 lbs. and carry 20 ft., continual keyboard operation and rapid mental / hand / eye coordination.

  • Must have ability to stand, lift, and move patients

  • Must be able to perform the essential functions of the position with or without accommodation

#LI-NR1

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Recruitment ID: 2019-3184

External Company URL: dturner

Street: Waterfront

Job Type: Unclassified Administrative

Posting Department: Women's Clinic and Imaging - Diagnostic Imaging Services

Posting Pay: Commensurate with experience

Posting FTE: 1.00

Posting Schedule: Monday - Friday, Variable

Posting Hours: Variable Hours

HR Mission: Healthcare

Drug Testable: No

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