Kelly Services Client Services / Helpdesk in Hillsboro, Oregon
Our client, a leader in the Apparel Industry, is currently seeking a Client Services Producer (Helpdesk) for a 6 month temporary position with the opportunity for an extension. The position is located in Hillsboro, OR.
In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:
- Competitive pay
- Paid holidays
- Year-end bonus program
- Recognition and incentive programs
- Access to continuing education via the Kelly Learning Center
The hours for this position are as follows
Monday to Friday 8:00am-5:00pm
Responsibilities include (but not limited to):
Serve as point of contact for clients to streamline communications for requests
Liaison daily with clients for seasonal production requirements and needs.
Track and resolve pre-and post-production issues using a variety of tools including Icon, Adobe Scene 7, Sterling, Prodigy and other proprietary systems.
Work with and within several photo production workflows
Successfully manage multiple priorities against business goals
Create, upload and maintain SOPs on all relevant processes
Drive process improvements; develop metrics and best practices to measure success.
The ideal candidate will have a Bachelor’s degree in Business, Marketing, Design/Art, Supply Chain or related field as well as 2 years’ experience Photo Production in corporate environment. Candidate must have an ability to exercise a high degree of professionalism as well as outstanding interpersonal skills: must display patience, humor and helpfulness always. Candidate must have advanced Microsoft Office Skills including Excel as well as advanced asset management and CRM tools such as Icon, Adobe Suite, Sterling, and Prodigy. Experience working in a creative environment, ideally in a photo studio is helpful.
*Important information : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position MEGP534@kellyservices.com
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AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.