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Natural Grocers Groc/Blk/Alcohol Dept Assistant in Gresham, Oregon

Salary Range

USD $16.00/Hr. -

Overview

Job Summary

The Grocery/Bulk/Alcohol Assistant is responsible for assisting the Grocery/Bulk/Alcohol Manager in the successful operation and profitability of the Grocery/Bulk/Alcohol department.

Responsibilities

Key responsibilities include the following essential functions, but are not limited to:

  • Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through

  • Exemplifying integrity, responsibility, and excellence and adhering to all policies

  • Creating inviting, full and shopable departments

  • Assisting the grocery/bulk/alcohol department manager in ordering for the grocery, bulk and alcohol departments and maintaining accurate inventory levels

  • Assisting the grocery/bulk/alcohol department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.

  • Ensuring all in-stock products/conditions meet company standards

  • Offering and following up on special orders

  • Merchandising shelves, endcaps and dynamic displays

  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock

  • Assisting in training and monitoring of department personnel including assigning and following up on tasks

  • Conducting active and passive demos

  • Working with the department manager to address performance issues within the department

  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities

  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks

  • Maintaining the safety and security of customers and employees

  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support

  • Continually increasing product knowledge.

  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Education, Skills & Experience:

  • Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through

  • Demonstrated leadership skills

  • Ability to train and develop others

  • 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus

  • 1 year of experience supervising others preferred

  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable

  • Ability to manage changing priorities and to stay focused with the task at hand

  • Sense of urgency in the completion of tasks

  • Excellent customer service skills

  • Highly organized with great attention to detail

  • Ability to take direction and follow through

  • Must be cashier trained and able to count currency

  • Proficient in MS Word, Excel and Outlook

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.

Physical Capabilities: Heavy

Key for Physical Demands: N = Never

O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of time

Activity

Frequency

Activity

Frequency

Activity

Frequency

N

O

F

C

N

O

F

C

N

O

F

C

Lift/Carry:

Push/Pull:

Walk

X

10 lbs or less

X

15 lbs or less

X

Sit

X

11-20 lbs

X

16-30 lbs

X

Stand

X

21-50 lbs

X

31-50 lbs

X

Fine motor manipulations

X

51-100 lbs

X

51-100 lbs

X

Gripping

X

100+ lbs

X

Squat/kneel

X

Bend

X

Drive:

Computer:

Twist/turn

X

Manual

X

Data entry

X

Crawl

X

Automatic

X

Use of mouse

X

Climb

X

Reach above chest

X

Reach outward

X

Environmental Demands

Key for Environmental Demands: N = Never

O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of time

Demand

Frequency

Demand

Frequency

Demand

Frequency

N

O

F

C

N

O

F

C

N

O

F

C

noise

X

Sharp tools/equipment

X

Contact stress

X

cold

X

electrical hazards

X

Dust/fumes

X

heat

X

outside work

X

vibration

X

wet/humid

X

heights

X

congested worksite

X

Benefits

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

  • Birthday Bonus Pay

  • Vitamin Bucks (up to $2,080 earned as store credit annually)

  • Holiday Pay for 5 Holidays – Stores Closed

  • Paid Time Off (sick days and vacation) that Increases with Tenure

  • Paid Nutrition Education

  • good4u Crew Member Discount

  • {N}power Program (customer appreciation and rewards program)

  • Regular, Scheduled Pay Increases

  • Advancement Opportunities and Career Development

  • Health and Wellness Program

  • Employee Assistance Program (EAP)

  • Employee Referral Program

Full-Time Crew Members (30+ hours/week)

  • Medical, Dental and Vision Insurance

  • Paid Parental Leave

  • Paid Medical Leave (through company paid short-term disability insurance)

  • Company Paid Short-Term Disability Insurance

  • Company Paid Life Insurance

  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance

  • Retirement Savings Plan (401k) with discretionary Company Match

  • Healthcare and Dependent Care Flexible Spending Account (FSA)

  • Health Savings Account (HSA) with Company Match

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

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LocationUS-OR-Gresham

Job ID2021-17938

Address407 Northwest Burnside Road

CategoryStores

Salary RangeUSD $16.00/Hr. -

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