State of Oregon Office Specialist 2 in Eugene, Oregon

Office Specialist 2



Office Specialist 2


$30,084.00 - $41,928.00 Annually


Eugene, OR

Job Type



Human Services-Children, Adults & Families

Job Number



12/16/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions




The Department of Human Services brings together the State's principal human services agencies to serve the vision of safety, health and independence for all Oregonians. DHS has more than 8,000 employees in over 150 local and branch offices, providing direct services to more than 1 million Oregonians each year.

The DHS mission is "To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."

This employment opportunity is with the Oregon Department of Human Services/Child Welfare Programs. There is one (1) permanent full-time opening located in Eugene/Springfield (1899 Willamette St.). This position is represented by a union.

Duties & Responsibilities

What you will be doing

This position provides clerical (administrative and technical) support to caseworkers and supervisors. The overall goal is to free up caseworkers' time as much as possible so they can do more field work and case management services.

This position requires substantial ability to make independent decisions and judgments in organizing daily workload according to priority, meeting timelines, making appropriate referrals, and knowing when to consult coworkers or supervisors for further clarification. Accuracy and attention to detail is necessary in performing assigned tasks because may impact casework and legal process.

Working Conditions

The duties in this position include work with challenging and sometimes hostile clients; and continuous pressure to meet deadlines.

Qualifications, Required & Requested Skills

This is what you need to qualify

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;


An Associate's degree in Office Occupations or Office Technology;


Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis. If you are using education to qualify, you must attach transcripts.

Requirements for position:

Successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: Felony Convictions, Computer theft, identify theft and fraud. CJIS Clearance is done at the conditional job offer.

These are the requested skills we are looking for:

  • Experience understanding and following processes, polices, and procedures

  • Experience collaborating successfully within a team

  • Experience with computers

  • Experience processing, entering, and/or verifying detailed data while meeting deadlines

  • Experience communicating with and resolving conflicts/disputes with clients and peers, while maintaining confidentiality

  • Experience working with individuals of a diverse population

  • Experience maintaining an organized work space while managing multiple demands

Only the candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview.

Additional Information


Applicant E-Recruit Help and Support:

This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.

E-Recruit technical support: or call 855-524-5627 (toll free)

Information on Veterans' Preference points:

Questions and inquiries regarding this recruitment may be directed to:

Christopher Fisher, Senior Recruitment Consultant,

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900 and ask the Telecommunications Assistant to connect you to 503-945-5698 (8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday).

If you need an alternate format of the application or assistance to participate in the hiring process please contact our ADA Office at,


The Oregon Department of Human Services/Oregon Health Authority is committed to affirmative action, equal employment opportunity and workplace diversity.

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.