Robert Half Office Team Customer Service Representative in EUGENE, Oregon
A well respected Eugene area manufacturing company is looking for a long term temporary bilingual in Spanish Customer Service Representative. The successful Customer Service Representative will have direct contact with customers by phone and email before and/or after the sale and will support sales team by developing and maintaining positive customer relationships with clients/customers. The Customer Service Representative will enter orders, track order status, data enter updates into company database and will send and receive business correspondence. The Customer Service Representative will work with various departments to meet companywide service and sales goals and focus of work may be in pre-sale or post-sales or both. If you are bilingual in Spanish and have outstanding customer service experience in a call center environment along with strong data entry and MS Office Suite skills and are a strong team player with a positive attitude then please contact Jared Williams with OfficeTeam at 541/345-9931 or apply at www.officeteam.com right away!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 03610-0010520994
Functional Role: Customer Service
Postal Code: 97401
Compensation: $12.83 to $14.85 per hour
Requirements: - Outstanding customer service and communication skills both written and verbal - Spanish language (spoken and written) at an intermediate level is required - Minimum of 2+ years call center experience - Proficient in data entry, Microsoft Office to include Excel, Word, Outlook and Powerpoint. - Negotiation experience - Complaints experience - No stranger to performing extensive research to resolve complex customer inquiries - Strong computer skills including customer database systems - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Upbeat, positive attitude and an approach to work rooted in professionalism - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Customer service and office administrative skills - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!