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WorkSource Oregon P02556CT - Analyst Programmer in CORVALLIS, Oregon

Minimum Qualifications This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience. Additional Required Qualifications SQL or other database programming experience. The employee needs to be knowledgeable in structured coding techniques, Oracle RDBMS, SQL, MS Windows. Position Duties 40% ' Systems Analysis and Development: Serve as primary tier 2 support for administrative systems for the Financial Aid office (OFAS) including but not limited to: Banner, OnBase (Unity Forms), Appworx, FormFusion, Tableau. Participate in the installation and testing of upgrades of systems. Responsible for developing testing plans and ensuring proper testing. Create, track, test, and monitor work orders through ECS. Serve as support and subject matter expert for departmental management groups to identify and streamline business processes. Guides OFAS staff on best practices for maintaining data integrity through group and one on one trainings. 20% ' Develop Reports on an Ad Hoc and Standing Basis: Collaborate with functional staff, end users, and Enterprise Computing Services to develop reports for various Enrollment Management Units. Oversee the creation of compliance and office status reports for weekly review. Utilize available technologies to create dashboards and other information diagrams for decision making. 20% ' End User Support Assist end users in the Office of Financial Aid in troubleshooting administrative system issues. Consult with users in deployment of system modifications to determine appropriate action. Assist end users in developing an understanding of system processes to ensure that they continue to meet their needs and maintain compliance with Federal, State, and Institutional rules and regulations. Responsible for resolving help request tickets submitted by Financial Aid Office staff. Provide excellent customer service in working with stakeholders. 15% ' Data Analysis 5% ' Documentation of Technical Processes See posting for complete list of duties and qualifications. OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.