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VCA Technician Assistant ER/ICU in Clackamas, Oregon

Company Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purpose—A BETTER WORLD FOR PETS®.

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VCA Northwest Veterinary Specialists, located in Clackamas, OR, just minutes from downtown Portland and a short drive from Mt. Hood and the Pacific Ocean, is a fast growing, 24/7 Specialty and Emergency/Critical Care hospital seeking a full-time ER/ICU Technician Assistant.

Job Description

As an important member of the patient care team at VCA NWVS, a Technician Assistant gives a first impression and sets the tone for the practice through their interactions with clients and referring veterinarians. Combining customer service with compassion, we develop a relationship with our clients, as well as positively impact our business. The ER/ICU Technician Assistant also plays a critical role in maintaining patient care for hospitalized patients and helping with outpatient treatments for Emergency cases.

Skills and Qualifications :

The successful candidate will share VCA NWVS's commitment to delivering the highest quality patient care with exceptional client service. He/she will bring a positive attitude, a service orientation, and high energy along with:

• At least one year of veterinary experience.

• High School Diploma/GED or equivalent.

• Excellent listening and communication skills: both verbal and written.

• Compassion for pets and people--as well as awareness, understanding and respect for others' choices.

• Proven decision making skills to choose the most appropriate course of action.

• The ability to integrate new information into problem solving.

• Proficiency in Microsoft Office.

• Willingness to work varying shifts, including nights, weekends and holidays.

• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergens, contagious diseases, noises, odors, bites, scratches, and animal waste.

Duties and Responsibilities

The Technician Assistant plays a key role in the hospital's success by helping the Doctors and Credentialed Technicians in patient care and client communication. While this position does have clinical duties, you will also work hand-in-hand with veterinarians, veterinary technicians, management and all support staff to provide excellent customer services. Responsibilities include, but are not limited to:

  • Triage of emergency cases

  • Collecting laboratory samples such as: blood, urine and feces

  • Processing laboratory samples in-house

  • Preparing laboratory samples for outside labs

  • Assisting DVM and CVT with patient care

  • Helping clients through the euthanasia process

  • Answering multi-line telephones

  • Managing medical records, reports and correspondence.

  • Additional duties may be required based on the needs of the business.


As a team member of VCA Northwest Veterinary Specialists, enjoy a full complement of benefits including medical, dental, life, and vision insurance, paid vacation, 401K, generous discounts on pet care, and more!

If you are a positive team player looking for a great place to work and ready to move your career forward, we want to hear from you.

Because we are continuously focused on the needs of our patients and clients, we cannot accept correspondence from candidates in person.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!