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PSG Global Solutions Call Center Representative in Beaverton, Oregon

The Opportunity

We're looking for a Call Center Representative , working in the Financial Services industry in Beaverton, Oregon .

  • Serves as an advocate for family members and/or personal representatives for deceased customers looking to handle financial affairs across the company.

  • Builds relationships with Line of Business partners across the Enterprise to better collaborate to assist our customers’ family members/representatives.

  • Communicates with empathy during highly stressful and sensitive situations; is compassionate and acknowledges emotions.

  • Updates all information and notes in case management system.

Our Client

Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.

Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.

Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.

Let this be your day. Put their expertise to work for you. You deserve it!

Experience Required for Your Success

  • At least 1 year of call center experience required

  • Solid knowledge and understanding of legal terms and processes

  • Intermediate Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to interact with all levels of an organization

  • Ability to mentor and train less senior staff

  • Ability to work effectively, as well as independently, in a team environment

Details

The pay range we are offering is 20 to 22 per hour. This position may present an opportunity to go permanent.

What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here .

Not exactly? Join Our Talent Community (https://jobs.psgglobalsolutions.com/register) , and we'll let you know of additional opportunities.

EOE Protected Veterans/Disability

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